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Store Policies
Knitting beautiful things should be a happy experience. We hope you will be delighted with your Knit Kit Jewelry®. If you have questions or there is a problem with your kit, please email us at ask_us@knitkitjewelry.com
If for any reason you wish to return your purchase of a kit, we can offer a refund or an exchange requested within 14 days of receiving your delivery with the packing slip. Kits for return must be unopened and unused.
Can’t find the packing slip? Please, write down your name, billing address, the item(s) you're returning, and if applicable, the item(s) you would like to order in exchange. Be sure to include this with your return, and send to
Knit Kits, Inc. P.O. Box 287508 New York, NY 10128-0026
Please note, because we want every customer to get the most from every spool, we cannot accept returns on wire sold by the spool or the set.
Your personal information is secure with Knit Kit Jewelry®. Knit Kit Jewelry® does not share customer information.
Shipping and handling fees will appear as calculated during your check out process. We ship all packages via USPS in 7-10 days.
Unfortunately, we do not ship outside North America at this time.
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